Shipping Costs

• Domestic Orders within the USA: We offer free shipping for all orders within the United States, with no minimum purchase required.
• International Orders: For regions outside the United States, we provide free shipping on orders over $100. For orders under $100, shipping fees will be calculated based on the destination and weight of the package.

Delivery Time

Our delivery time consists of processing time plus shipping time:

• Processing Time: Orders are typically processed within 1-2 business days after the order is placed.
• Shipping Time:
  • Within the USA: Shipping time is usually 1-3 business days.
  • Outside the USA: Shipping time varies by destination. Please note that international shipping may be affected by customs clearance and other factors.

Additional Fees

• International Orders: Orders shipped to regions outside the mainland USA may incur additional taxes or duties not included in the order total. These fees are the responsibility of the customer. We recommend that customers check local import policies before placing an order.

Order Tracking

• Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this information to track the delivery status of your order.

Need Help?

If you have any questions about our Shipping Policy, or if you need assistance tracking your order, please contact us at jhli@oriengear.com. Our customer service team will be happy to assist you.